Information Collection and Use

We collect several different types of information for various purposes to provide and improve our medical tourism services. All data collection is conducted with transparency and your explicit consent, particularly given the sensitive nature of medical information.
As a medical tourism agency, we may collect additional health-related information necessary to provide you with appropriate medical consultations and surgical planning services.

Types of Data Collected

While using our Service, we may ask you to provide personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

Usage Data

We may collect information about how our Service is accessed and used. This Usage Data may include:

Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity on our Service. Examples include:

How We Use Your Data

Isthetique uses the collected data for various purposes:

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
If you are located outside Turkey and choose to provide information to us, please note that we transfer the data, including Personal Data, to Turkey and process it there. Turkey has been recognized by the European Commission as providing adequate protection for personal data.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Isthetique will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of Data

Legal Requirements

Isthetique may disclose your Personal Data in the good faith belief that such action is necessary to:

Medical Partners

We may share relevant medical information with our partner hospitals, surgeons, and medical staff in Turkey to provide you with appropriate care. All medical partners are bound by strict confidentiality agreements and medical ethics standards.

Security of Data

The security of your data is extremely important to us, especially given the sensitive nature of medical information. We implement multiple layers of security measures:

Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide services on our behalf, perform Service-related tasks, or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform specific tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose. Our key service providers include:

Analytics & Tracking

We may use third-party Service Providers to monitor and analyze the use of our Service to improve user experience and service quality.

Google Analytics

Google Analytics is a web analytics service that tracks and reports website traffic. Google uses the collected data to track and monitor the use of our Service. This data may be shared with other Google services.

You can opt-out of having your activity available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on Google’s privacy practices, please visit the Google Privacy & Terms web page.

SEO and Marketing Analytics

We use tools like SEMrush and Hotjar to understand user behavior and improve our website performance. These tools help us provide better user experiences while maintaining your privacy.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us, including partner hospital websites, accommodation booking sites, and medical information resources. If you click on a third-party link, you will be directed to that third party’s site.

We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18.
If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from children without verification of parental consent, we take immediate steps to remove that information from our servers.

For medical consultations involving minors, we require explicit parental or guardian consent and involvement throughout the entire process.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Continued use of our Service after any changes constitutes acceptance of the new Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don’t hesitate to contact us: